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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. 34 Norte S/N, 5A. Av. Y Zona Federal, Playa del Carmen, Mexico, 77710

Hotel Las Palapas By Mahekal, a 4-star beachfront resort, nestles in natural white sand beaches and lush tropical gardens directly on the Mexican Caribbean shoreline.

Tropical Garden Accommodations

The rooms in one-story bungalows and upper floor units feature thatched palapa roofs and garden views. Each accommodation at Las Palapas Hotel includes air conditioning, ceiling fans, Wi-Fi, in-room safes, and private terraces with hammocks.

Dining and Entertainment Options

Acuario's Restaurant serves Mexican and international cuisine for breakfast and dinner, featuring themed buffets with live music several times weekly. The Casa Club lounge offers domestic and international drinks.

Pool and Relaxation Areas

The property features an outdoor swimming pool and massage services. Guests can unwind in garden hammocks while enjoying Caribbean Sea breezes.

Central Beach Location

Hotel Las Palapas By Mahekal sits half a mile from central Playa del Carmen and 3 miles from Playa del Carmen Airport. Quinta Alegria Shopping Mall is 0 miles away.

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Getting around

Available transportation options

City Center
Playa del Carmen3300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 1.4 mi
Cancun (CUN) 34.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Parking
  • Limited time reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Souvenir store

Sports & Fitness

  • Fitness studio

Services

  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Children

  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Garden area
  • Spa & wellness center

Room features

  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Balcony
  • Ironing facilities

Bathroom

  • Hair dryer

Media

  • Telephone
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Location

Av. 34 Norte S/N, 5A. Av. Y Zona Federal, Playa del Carmen, Mexico, 77710
Map view
Av. 34 Norte S/N, 5A. Av. Y Zona Federal, Playa del Carmen, Mexico, 77710
Nearby
Mall
Quinta Alegria Shopping Mall
200 ft
Church
Nuestra Senora del Carmen Catholic Church
1900 ft
Beach
Shangri-la's Beach
1400 ft
Restaurants
La Cueva del Chango
1800 ft
38th Street Between 5ta Avenue And the Sea Zazil Ha
La Bodeguita del Medio
2600 ft
Avenida 5
Negroamaro Italian Restaurant & Bar
2400 ft
5ta Avenida between Calle 34 and 38
Potatoes and Plus
2400 ft
5ta. Av. Between calle 34 and 38
Fuego Restaurante y Cantina
800 ft
38th Street And Avenida Quinta Mahekal Beach Resort
Las Helodias
3700 ft
Calle 28 Nte Mz 79 Lt 6 Local 2 y 3 entre 1a Nte y Calle Cozumel
PIOLA Playa del Carmen
1800 ft
Av. 38 esquina 1ra Norte - Local 1 - Plaza Via 38

Reviews and Ratings

Feedback from previous guests about their experience.
78%
enjoyed the hotel and would happily return
7.8/10
Very good
Rooms
6.8
Location
9.2
Service
7.2
Dining
7.4
Guest reviews
7.8/10
based on 5 reviews
8.2
8.2/10 based on 126 reviews
Colin
United States of America, March  2025
7.2/10

I had a fantastic time at Hotel Las Palapas, surrounded by stunning natural beauty and friendly service. The rooms were breezy and comfortable, with lovely views and cozy hammocks. However, the noise from the nearby beach club can be quite disruptive, especially during peak hours, making relaxation a bit challenging at times.

Rooms
8.0
My room was spacious and breezy, filled with the sound of the Caribbean Sea. The hammocks added a nice touch, perfect for relaxation.
Service
9.0
The service was excellent throughout my stay. From the reception staff to the bartenders, everyone was friendly and attentive.
Location
9.0
Las Palapas is nestled in a beautiful tropical garden, opening right onto a stunning beach. It's also conveniently located near the lively 5th Avenue.
Dining
9.0
I enjoyed fantastic meals at the restaurant, with the blackened rib steak being a highlight. The outdoor dining offered a lovely setting.
Facilities
7.0
The hotel grounds are beautifully maintained with a relaxing pool area, but some updates to the room furnishings would enhance the overall experience.
James
United States of America, March  2025
7.2/10

My stay at Hotel Las Palapas was a mix of beautiful surroundings and some notable concerns. The beach and pool were absolutely stunning, and the staff was incredibly attentive. However, I faced some serious security issues that left me feeling uneasy during my time there.

Rooms
5.0
I stayed in a room with a thatched roof that, while charming, had a damp smell and some security concerns. I even encountered a few cockroaches during my stay.
Service
8.0
The staff was fantastic and genuinely cared about guests, going out of their way to help. I had a particularly supportive interaction with Gonzalo, who assisted me after a troubling incident.
Location
9.0
The hotel is in a prime spot, just a short walk from 5th Avenue. The access to the beach was very nice, with beautiful tropical gardens surrounding the hotel.
Dining
5.0
While the restaurant offered an impressive view and great potential, I found the food to be overpriced and overly salty. Something to consider if you appreciate quality dining.
Facilities
6.0
The hotel grounds were well-kept, with lush gardens and lovely hammocks. However, the room security and maintenance needed significant improvement.
Jesse
United States of America, December  2024
6.8/10

I had an enjoyable stay at Hotel Las Palapas, with amazing beach views and lush grounds. The dining experience exceeded my expectations, but I found the room conditions quite disappointing due to cleanliness and outdated features.

Rooms
5.0
The room was outdated and not well-maintained, with issues like moldy showers and unpleasant odors.
Service
7.0
Generally friendly staff, with great service from many team members, except for some front desk interactions.
Location
9.0
The hotel is perfectly located right on the beautiful beach and close to 5th Avenue's vibrant shops and restaurants.
Dining
9.0
The food was a fantastic surprise, with an excellent breakfast buffet and quality dining options.
Facilities
8.0
The hotel grounds were beautiful and well kept, enhancing the tropical island feel of the stay.
Oliver
United States of America, November  2024
7.4/10

I had a fantastic stay at Hotel Las Palapas By Mahekal, enjoying the beautiful tropical gardens and beach access. The rooms were simple but comfortable, and I appreciated the absence of TVs and phones, providing a peaceful atmosphere. However, the breakfast was a bit underwhelming, and reserving beach loungers early was a bit essential. Overall, it's a charming place with a laid-back vibe! 🌴✨

Rooms
7.0
The rooms were cozy without TVs or phones, with great hammocks to relax in, but the facility felt a bit outdated.
Service
6.0
Most of the staff were friendly; however, the service during breakfast could have been better.
Location
9.0
The hotel is beautifully located right on the beach and close to Fifth Avenue, which made exploring easy.
Dining
6.0
Breakfast was average, lacking variety, but I enjoyed the overall dining experience, especially on Mariachi night.
Facilities
8.0
The gardens and beach were wonderfully maintained, although the limited beach loungers were a drawback.
Alan
United States of America, October  2024
7.2/10

My stay at Hotel Las Palapas By Mahekal was mostly enjoyable, thanks to the stunning beach and well-maintained grounds. However, I faced a few service issues that affected my overall experience. On the positive side, the vibrant atmosphere and delicious dining options made for some great memories.

Rooms
9.0
I loved my room right on the water, featuring a king-size bed and cozy hammocks to relax in. The lack of TVs and telephones added to the tranquil vibe, though it may not be for everyone.
Service
6.0
While the friendliness of the staff was commendable, I encountered some hiccups during my stay, including confusion at check-out and delays in transport arrangements. It was disappointing because my past experience was much smoother.
Location
10.0
The hotel's location is fantastic, nestled in lush gardens and just a 20-second walk to the beautiful beach. I enjoyed a pleasant stroll to the nearby shops and restaurants on 5th Avenue, which made everything easily accessible.
Dining
8.0
The breakfast buffet offered a great selection and was always satisfying. I particularly enjoyed the vibrant Mariachi night, which added a festive touch to my meals. The dining area also provided a lovely view.
Facilities
9.0
The grounds were beautifully maintained, adding to the overall charm of the hotel. I appreciated that the beach was cleaned daily, ensuring a pleasant environment.
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Rooms and Guests2 Guests, 1 Room